Principles / Policies

Principles / Policies

AEC Bylaws can be reviewed Here

Taken together, the following three statements represent AEC’s guiding principles. They form our corporate culture and the climate in which we conduct our business. They say who we are and what we’re about. They capture the things we care about and believe in. They point us toward the future and inspire us to be our very best.

Our mission

Improve the quality of life for our members by providing reliable electric service in a safe, courteous, and timely manner at the lowest possible price.

Our vision

To be dynamic and innovative, demonstrating the cooperative difference for our members and distinguishing ourselves as an industry leader.

Our values

AEC is governed, managed, and operated by directors and employees who:

  • value the cooperative business model characterized by member ownership and local control
  • earn the trust of the members
  • demonstrate integrity and commitment to service in all we do
  • accept the expectation and demand for excellence
  • manage risk and achieve financial soundness
  • demonstrate environmental stewardship

AEC Regulatory Statement

Privacy and Confidentiality - Policy 3160

Website Terms of Use - Policy 3160 Appendix A

Social Media Use - Policy 3160 Appendix B

AEC Medical Form - Form 261

AEC Rules & Regulations - Policies

Residential Deposit - Policy 1220

Commercial Deposit - Policy 1230

Electric Service Termination - Policy 1330

Final Billing - Policy 1300


Non-Discrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family /parental status, income derived from a public assistance program, political
beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information ( e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA 's TARGET Center at (202) 720-
2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program
Discrimination Complaint Form, AD-3027, found online at
http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office.